Welcome to The New Shape of Aged Care Conference, being held at the Empire Theatre in Toowoomba, Queensland.

We have all been repeatedly exposed to the graphs demonstrating the increasing ageing population and the “tsunami” of older people and associated impacts on our service industry.  Our service system is also being radically reformed with the introduction of processes supporting fierce competition at the same time increasing choices for our clients.

Information technology offers some solutions to better support older clients in rural and remote communities and this conference challenges you as presenters and participants to become active in redefining the aged care services system to gain the best outcomes for our community.

The conference is proudly supported by the Darling Downs Hospital and Health Service who has established expertise in the development of innovative models of care to support rural and remote communities.

The conference aims to build capacity in the aged care service community by linking innovators and service providers from the non-government sector to jointly examine some of the significant current and emerging complexities.

Michael Bishop
Conference Convenor

Conference Host

Darling Downs Hospital and Health Service

Conference Sponsor

Organising Committee

  • Michael Bishop, General Manager Rural, Darling Downs Hospital and Health Service
  • Luke Tanks, Director Aged Care, Darling Downs Hospital and Health Service
  • Lisa Deeth, Darling Downs Hospital and Health Service
  • Michelle Forrest, Darling Downs Hospital and Health Service
  • Kerry Taylor, Darling Downs Hospital and Health Service
  • Julie Nolan, Darling Downs Hospital and Health Service
  • Lisa Murphy, Darling Downs Hospital and Health Service
  • Tina Butcher, Darling Downs Hospital and Health Service
  • Sherry Phillips, Darling Downs Hospital and Health Service
  • Vicki Plummer, General Manager, Blue Care South West
  • Lynn Boundy, Darling Downs Hospital and Health Service
  • Dr Nisal Gange, Geriatrician, Darling Downs Hospital and Health

Who Should Attend

  • Clinicians
  • Health Consumers
  • Innovators
  • Academics and Educators
  • Health Administrators
  • Policy Advisors
  • Business Managers
  • Administration officers
  • Vendors
  • Practice managers

Conference Key Themes

  • Dementia
  • Palliative Care
  • Ageing in Place
  • End of Life Pathways
  • Information Technology
  • Intersectional Collaboration
  • Residential Focus
  • Fee for Service
  • Competition in Aged Care Sector
  • NDIS

Video Recordings – Thursday 1 & Friday 2 October 2015

Video recordings of selected presentations can be viewed by clicking on the following link:

Link to video presentations

Presentation PDF’s – 30 September to 2 October 2015

Pre Conference Workshop, 30 September 2015

Partnering for Innovation and Impact in Aged Care

Partnering for Innovation and Impact in Aged Care – Comments

Partnering for Innovation and Impact in Aged Care – Our Commitments

Thursday 1 October 2015

Armitage Centre

Innovating for those who need it most – is innovation in ageing forgetting those who can’t pay?

Mel Lambert, TACSI

Medical workforce – keeping people in home

Dr. Nisal Gange, Geriatrician

Palliative Care – person centred care, keeping at home

Dr. Luke Gaffney, Clinical Director of Internal Medicine

Indigenous Dementia: The latest evidence and cultural understanding of managing this disease

Christine Neville

Studio

New assistive technology for independence

Alicia Parry, Occupational Therapist, LifeTec

Results from the CSIRO National NBN Telehealth Trial

Branko Celler, Director of Research Telemedcare Pty Ltd

Friday 2 October 2015

Armitage Centre

How the industry can work together – Benchmarking and sharing knowledge

Barry Ashcroft, CEO LASA Q

Management for Parkinson’s Disease in the Community from an Allied Health perspective

Kathy Joyce and Catherine Back

Dementia: the person within

Lisa Hee, Director of Healthy Ageing and Dementia Programs School of Nursing, CQ University

Studio

Attuned to Health – Dementia Music

Therapy Angela Delaney

Wednesday 30 September 2015

09:00 – 15:30

Pre-conference Workshop

Partnering for Innovation and Impact in Aged Care

The workshop will:

  • Identify what impact agencies are trying to make, individually and collectively
  • Map outcome expectations of customers & providers to identify opportunities
  • Explore case studies of partnership
  • Explore opportunities to partner for better community outcomes
  • Consider models for partnering, collaborating and building coalitions
  • Facilitate joint planning ahead across three time horizons

Mel Lambert, The Australian Centre for Social Innovation (TACSI)

Kenilworth Building
Mt Lofty Heights Nursing Home

Catering included $150 for day session

To register for the Workshop only please click here

Thursday 1 October 2015

CHURCH THEATRE
07:30 – 08:30 Registration
ARMITAGE CENTRE
08:30 – 09:15 Welcome to Country Elders and Dancers
Sharon Jackson, Kooma Didger Aboriginal Dance Troupe
Conference Welcome
Michael Bishop, Conference Convenor
Vision for Aged Care
Michael Bishop, Conference Convenor
09:15 – 10:15 Innovating for those who need it most – is innovation in ageing forgetting those who can’t pay?

  • Current innovation in the Aged Care landscape
  • TACSI’s approach to innovation
  • Our innovation work with Older People and Baby Boomers; what we’ve learned, and what we’re testing, what next
  • Building innovation to support those who need it most

Mel Lambert, TACSI

10:15 – 10:45 Morning Tea – Church Theatre
ARMITAGE CENTRE
10:45 – 11:30 Medical workforce – keeping people in home
Dr. Nisal Gange, Geriatrician
Darling Downs Hospital and Health Service
11:30 – 12:15 Palliative Care – person centred care, keeping at home
Dr. Luke Gaffney, Clinical Director of Internal Medicine
Darling Downs Hospital and Health Service
12:15 – 13:00 Lunch – Church Theatre
ARMITAGE CENTRE STUDIO
Clinical Non Clinical
13:00 – 13:45 Models of Care in RACF
Dr Andrew Whittaker GP, Bupa
New assistive technology for independence
Alicia Parry, Occupational Therapist, LifeTec
13:45 – 14:30 Advance Care Planning: Giving consumers a voice
Julie Sutherland, Advance Care Planning
Metro South Health
Results from the CSIRO National NBN Telehealth Trial
Branko Celler, Director of Research
Telemedcare Pty Ltd
14:30 – 15:00 Afternoon Tea – Church Theatre
15:00 – 15:45 Indigenous Dementia: The latest evidence and cultural understanding of managing this disease.
Dr Maree Toombs, Senior Research Fellow (Indigenous Health), Rural Clinical School: School of Medicine, The University of Queensland

Getting started with co-design; what does it mean and why would we do it?

Mel Lambert ,TACSI

  • Introduce key co-design concepts
  • Provide case studies of co-design projects
  • Unpack challenges and opportunities for co-design and innovation in the aged care
  • Identify opportunities to introduce or build co-design solutions in their own work
15:45 – 16:30 Ozcare Dementia Advisory and Support Service – Our model of care
Linda Porter, Dementia Advisor
19:00 – 22:00 Conference Dinner – Armitage Centre

Friday 2 October 2015

CHURCH THEATRE
08:00 – 09:00 Registration
ARMITAGE CENTRE
09:00 – 9:45 Department of Social Services – Aged Care Reforms and My Aged Care (MAC)
Carina Wilson, Acting Director Aged & Community Care
Queensland State Office Department of Social Services
09:45 – 10:15 How the industry can work together – Benchmarking and sharing knowledge
Barry Ashcroft, CEO LASA Q
Leading Age Services Australia (LASA)
10:15 – 10:45 Delivering Consumer Directed Care
Debbie White, Blue Care
10:45 – 11:15 Morning Tea – Church Theatre
ARMITAGE CENTRE STUDIO
Clinical Non-Clinical
11:15 – 12:00 Management for Parkinson’s Disease in the Community from an Allied Health perspective
Kathy Joyce, Physiotherapist
and Catherine Back, Occupational Therapist
Attuned to Health – Dementia Music Therapy
Angela Delaney
12:00 – 12:45 Dementia: the person within
Lisa Hee, Director of Healthy Ageing and Dementia Programs
School of Nursing, CQ University
“DBMAS Service: Responding to behaviours” Dementia Behaviour Management Advisory Services (DBMAS)
Lois Eastgate, Acute Care Project Officer
12:45 – 13:30 Lunch – Church Theatre
ARMITAGE CENTRE
13:30 – 14:15
  • Where to from here?
  • Collaboration discussions
  • Conference Close
    Michael Bishop, Conference Convenor

Melanie Lambert, Service Design Lead, The Australian Centre for Social Innovation

Mel Lambert has 18 years experience in the not for profit and public sectors in the UK and Australia, working with organisations and communities to help them create better solutions to the issues they face. Mel has extensive experience in volunteers’ management, organisational development and project management. Mel has a Masters degree in humanities with post graduate qualifications in Journalism and Equality & Discrimination Studies and formal certification in volunteers management. Prior to joining the TACSI team in 2015 Mel was Senior Innovation Manager at ACH Group, a large not for profit aged care provider in South Australia & Victoria.

Dr Andrew Whittaker, General Practitioner, Bupa Aged Care

I have been a Medical Practitioner for over 25 years and during this time have worked in hospital and general practice settings. In recent years I have moved into aged care and have developed an interest in seeing a reduction in the number of hospital admissions by residents of aged care facilities (ACF). I am passionate about implementing strategies such as providing hospital treatments within the ACF, building a strong communication strategy with support services, and training for staff. A specific area of interest for me is palliative care as I see this as a vital part of the health journey, and a key support the health community can provide.

Angela Delaney, Neurologic Music Therapist

Angela is a neurologic music therapist working within medical & community settings. She has been a pioneer in Qld Palliative Care & Community Music Therapy. Her clinical work and research is supported by an extensive professional career. Angela’s clinical work is guided by principles of and a keen interest in the neuroscience paradigm where music engages the brain and behavior functions. She has a reputation to engage through her application of innovative programs, using music to effect change.

Dr. Nisal Gange, Geriatrician, Stroke and Rehabilitation Physician

Dr. Nisal Gange is a geriatrician, stroke and rehabilitation physician who is well known in the area following three years of service at Toowoomba Hospital. He was trained in Oxford and worked as a consultant physician for a number of years prior to relocating to Toowoomba with his family.

Branko Celler, Director of Research, Telemedcare Pty Ltd

Branko Celler advises the School of Electrical Engineering and Telecommunications on Research Strategy and Industry Liaison. He is the Director of Research at Telemedcare Pty Ltd, a company spun out of the University of NSW in 2006. He was previously Chief Scientist at the CSIRO ICT Centre, Executive Dean of Health and Science at UWS and for over nine years Head of School of EE&T at UNSW. He is a Fellow of the IEEE and is international recognised for his research contributions in telehealth and biomedical engineering.

 

Julie Sutherland, Clinical Nurse Consultant, Counsellor – Advance Care Planning, Metro South Health, Division of Medicine

Julie Sutherland has been a registered nurse for almost four decades. She has worked as a nurse educator, a midwife, a nurse manager, and participated in research. In 2003 Julie completed a Masters in Counselling and since then has worked as a counsellor with dying people and their bereaved families. She particularly enjoys the deep connection with people that comes from sharing precious stories.

Julie has worked as a counsellor with the Metro South Palliative Care Service since 2007. At present she is part of the Metro South Health team tasked with increasing the uptake of advance care planning across the Health District. Since January 2015 Julie has spoken about advance care planning to almost 3000 people in talks to community groups, GP practices, aged care facilities and hospital teams.

Dr Maree Toombs, Senior Research Fellow, (Indigenous Health), Rural Clinical School: School of Medicine, The University of Queensland

Dr Toombs is a Senior Research Fellow at the School of Medicine, University of Queensland. Her role includes curriculum development and research. Dr Toombs has over 15 years’ experience teaching and developing curriculum both in education and health. Her PhD examined the factors that influence the social and emotional wellbeing of Aboriginal and Torres Strait Islander students while at University. She has a strong focus on mental health amongst Indigenous Australians and exploring the interface between Indigenous and Western research methodologies. Dr Toombs has been awarded a 2014 NHMRC Project Grant (APP10611963) and 2014 TRC NHMRC Grant (APP1076729) and also holds an NMHRC Early Career Fellowship.

Alicia Parry, Occupational Therapist, LifeTec

Alicia graduated with a Bachelor of Occupational Therapy from The University of Queensland. Since graduating she has worked in residential care settings, the community, respite, youth housing and vocational rehabilitation. Alicia joined the LifeTec team in 2014 to provide specialist information and advice on assistive technologies to older people, carers and people with disabilities. She has extensive experience in providing professional development training for a range of workplaces and developing community education to promote health and wellbeing. Alicia has been published in a range of online communities aimed at supporting healthy workplace engagement. She has a strong interest in smart assistive technology and its application across all age groups to increase safety and independence, support carers and promote aging in place. She enjoys using a tailored approach to assist individuals to participate in meaningful activities and achieve their goals.

Dr. Luke Gaffney, Clinical Director of Internal Medicine
Darling Downs Hospital and Health Service

Luke was raised on the north side of Brisbane and completed his Medical degree in Melbourne in 2001. Luke has worked in Victoria, Queensland, Northern Territory and Western Australia but has now settled in Toowoomba with his young family for the long term.

Luke is a General Physician by training but has run the Toowoomba Hospital Palliative Care Service for several years and has been Director of Medicine for 3 years. Luke is transitioning to full time private practice at St Andrews Hospital from January 2016 and looks forward to the new challenges that lie ahead.

Linda Porter, Dementia Advisor
Ozcare Dementia Advisory and Support Service (DASS)

Linda is currently one of two dementia advisors based in Ozcare’s Toowoomba office. She has over 25 years nursing experience, completing her training at the Townsville General Hospital. Despite forays into such diverse fields as teaching, journalism and golf course maintenance during her career Linda has always returned to working with people with dementia, in both residential care and the community. Being a dementia advisor allows Linda to indulge in this passion and affect positive change for those living with the condition.

Lisa Hee, Director of Healthy Ageing and Dementia Programs
School of Nursing, CQ University

Lisa Hee is currently the Director of Healthy Ageing and Dementia Programs at the School of Nursing, CQ University developing a suite of programs around Healthy Ageing and Dementia.

She has been the DON or CEO at several aged care facilities and small hospitals. In addition to consulting for the Commonwealth Government of Australia Lisa has also set up Dementia Specific Units. She has 2 Masters Degrees, and her PhD was aged care focused. She is also Director/Consultant of an international aged care consultancy business, Elite Health Care Consultancy.

Lois Eastgate, Acute Care Project Officer
Dementia Behaviour Management Advisory Services (DBMAS)

Lois Eastgate is a physiotherapist who has over 20 years’ experience in Aged Care, across all settings. She has been employed by the Dementia Behaviour Management Advisory Services as a Behaviour Consultant since 2010. Her current role is the DBMAS Acute Care Project Officer which involves facilitating the provision of DBMAS services in public and private hospitals across the state.

Kathy Joyce, Physiotherapist
DDHHS Community Care – Allied Health

Kathy graduated in 2008 with a Bsc (Hons) Physiotherapy from the University of Ulster, Jordanstown, Ireland. She has undertaken additional post graduate study in areas including Orthopaedic Manual Therapy, Watson Headache Treatment approach, APPI Pilates Instructor and Foundation level in Acupuncture. Her professional experience includes primarily hospital and private practice settings covering all core areas of Physiotherapy. Her clinical interest areas include Musculoskeletal and Neuro-Rehabilitation. The last 18 months Kathy been working as the Senior Physiotherapist within the Community Setting assessing and treating a wide, varied and often complex client caseload. She is extremely passionate about health promotion and promoting physical activity. Her future aspirations include continuing to develop and improve the accessibility of physical activity programmes for clients within the community, particularly in rural sites and to set up more specialised programmes for specific client groups E.G. Parkinson’s group classes, looking at the LSVT approach.

Barry Ashcroft, CEO
Leading Age Services Australia (LASA) – Queensland

Barry Ashcroft is the CEO of Leading Age Services Australia – Queensland (LASA Q) and Managing Director of the International Retirement Community Accreditation Scheme (IRCAS).
Prior to joining Aged Care Queensland (now LASA Q), Barry was CEO and a Director of Domain Aged Care. The former Domain Aged Care business is now owned by AMP and operates under the Opal banner.

Previous roles include State Manager of the Aged Care Standards and Accreditation Agency and Senior Management roles with major providers in Queensland, specialising in strategy, business development and property investment.

Barry holds a Masters degrees in Business Administration (MBA) and Technology Management (MTM), is a Fellow of the Australian Institute of Management (FAIM) and is a full Member with Graduate qualification from the Australian Institute of Company Directors (GAICD).

Catherine Back, Occupational Therapist
DDHHS Community Care – Allied Health

Catherine graduated from the University of Queensland in 2011 with Bachelor of Occupational Therapy. Since graduation, she has worked in the Hunter New England Health District as a sole therapist which involved a caseload mix including community adults, community paediatrics, hospital inpatient.

After moving to Toowoomba last year, she started working in the community setting which is the role she is currently now in fulltime. During this time she also had a short contract working at Toowoomba Base Hospital and also worked with an NGO for children with autism. Her professional experience is mostly in the area of community adults.

Debbie White, Assistant Integrated Service Manager
Blue Care Toowoomba/Pittsworth/Millmerran

Debbie White has 28 years’ experience working in the Health Care Industry, both public and private sectors. She has completed her Bachelor of Nursing and a Graduate Certificate in Health Care Services Management. Debbie has held several roles during this time which has included working across both Residential and Community Services as a Registered Nurse, Nurse Manager, Care Support Officer (Quality portfolio) and is currently the Assistant Integrated Service Manager for Blue Care Community Services based in Toowoomba.

Debbie was instrumental in leading the work on the implementation of the Consumer Directed Care Model for Blue Care Toowoomba which was part of the Commonwealth Government Pilot (commencing 2010). Debbie worked with many parts of Blue Care during this time, including Service Development, Care and Quality, Finance, ICT and Human Resources to ensure all processes were trialled sufficiently (prior to 1 July 2015) for all clients being transitioned to the CDC Model.

Carina Wilson, Acting Director Aged & Community Care
Queensland State Office Department of Social Services

Carina is currently the Acting Director for Aged and Community Care in the Queensland Office of the Department of Social Services. Carina has worked across a range of aged care programmes for over eight years including the Aged Care Complaints Scheme and the delivery of aged and community care programmes. Prior to that Carina worked in a range industries in the private sector.

 

 

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