2021 ABC Presenter | FAQs – conferences.com.au

Pre-Conference

Will I have to download specific software

You will not need to download specific software to participate in the event.

We’ll send you a web-link prior to the commencement of the event which gives you access to our online conference system called OnAIR, which is where you’ll watch and participate in the conference.

OnAIR:

Works most effectively when using the Google Chrome internet browser.
Integrates with Zoom which is fully embedded in a personal and secured environment.
Provides full online support before and during the event for attendees, speakers, session chairs and exhibitors.

It is recommended for optimal use of the platform to access the OnAIR portal on a desktop computer or laptop and in Google Chrome.

Click the below image to install Chrome.

What is the required connection speed?

Please ensure your connection speed is 2 Mbps upload, 4 Mbps download or better.

You can test your Internet connection speed at SpeedTest.net.

Who do I contact for technical help?

If you have any technical questions prior to your session, please contact mail@conferencedesign.com.au.

What is your registration policy for authors/presenters that have a paper or panel accepted for the conference?

Our policy stipulates that at least one (1) presenter for each accepted abstract must be registered as a delegate for the conference.

If presenters remain unregistered, the presentation may be removed from the program.

If multiple co-authors are planning to attend the conference, each co-author must register individually. For panel presentations, all panelists are required to register.

I would like to withdraw my submission, what do I do?

If you have submitted an abstract and wish to withdraw your submission, please contact mail@conferencedesign.com.au.

During the Conference

What is the Meeting Hub?

The Meeting Hub is a feature of the online system which allows you to engage in real-time discussions with other attendees.

When using Meeting Hub delegates can search for attendees, request meetings, and when accepted engage in a video conversation.

What device should I participate on?

Participating as a delegate from home/work
We recommend using a laptop or desktop computer to participate in the best capacity, whilst you can participate using a mobile or tablet device, this does not guarantee the most user-friendly experience.

Participating as a delegate from a HUB.
We recommend bringing along your laptop to allow you to ask questions and participate in networking with the online attendees.

Participating as a presenter from a HUB.
You will need to use a laptop or desktop computer to participate in the Live Q&A. DO NOT use a mobile device or tablet. As a presenter at a hub, you will be able to use a quiet space to join in live Q&A from your laptop – unfortunately, we do not have the facilities to conduct a live on-stage Q&A.

What if I have camera or audio problems?

We strongly encourage you to test your camera and microphone settings prior to the start date of the conference. You can reset/review your internet browser permissions for your camera and microphone. For example, in Chrome, you can click on the small lock icon to the right of the URL to check on these settings. Make sure you know where to find these settings before the first day of the conference.

Who do I contact for live support during the virtual event?

Our Live Event Support Team is online and available for you at any time during the live event. If you have any questions or need technical assistance, click on the red Live Support icon in the top right of the screen.

Post-Conference

Will my presentation be available to delegates following the conclusion of the conference?

All online conference sessions are recorded through the platform. All presentations will be available to delegates after the conference. Any additional files authors choose to share will also be available to view during and after their presentation.

Access to the virtual platform is restricted to conference participants only and cannot be found by search engines.

If you do not wish for your presentation to be shared after the conference, please email mail@conferencedesign.com.au

Can I get a record of all the questions that were asked during my presentation?

Yes. Following the conference, we will send you a list of the questions that were posted in the Q&A function during your presentation.

Will people be able to record or download my presentation?

During the registration process, delegates must acknowledge and agree to the virtual conference Terms & Conditions, which include strict rules around unauthorised photography and recording of conference material. While these measures can be taken, we cannot enforce this rule in an online environment. The assumption should be made that participants may indeed take unauthorised photographs, screenshots, audio, or video recordings, therefore you may wish to adjust the content of your presentation accordingly.