Mr Norm Mcilfatrick1
Leadership in the Aged Care Sector has its’ own particular challenges, however as a sector we face challenges that have been experienced in many industries before us.
Norm will discuss his experience in leading three organisations in completely different sectors through challenging times, were there was a significant change in the employee engagement and organisational performance through strong leadership and management development efforts.
He will relate these experiences to the challenges facing leaders in Aged Care today – and walk through some of the fundamental building blocks for long term success in a competitive industry highly dependent on strong employee engagement.
Norm is an experienced Leader having been a CEO in the Public and Private sectors for nearly 20 years. Previous roles included CEO of Electricity utility Aurora Energy, and Secretary of the Departments of Economic Development and Infrastructure, Energy and Resources. Norm began his Aged Care career after joining OneCare as CEO in 2016.