Magic Happens…

Joanne Lorraine, Integrated Living

 

Abstract

Hear about rewarding and powerful stories of our consumers utilising the Staying Connected iPad program across Tasmania.

Feedback from consumers is overwhelmingly positive, with the anticipated technological or user barriers overcome. The strength of the program includes the simplicity of the iPad, and the education and support that the three Advisors deliver. Training is tailored to the individuals practical learning needs and offered on a one on one basis in their homes.

Consumers are asked “what is the most important thing in your life?” and “what makes you happy”. The responses to these questions help us understand the client’s goals and inform the Service Plan.

95% of responses are: “My family and friends are the most important” and “spending time or staying in touch with my friends and family makes me happy”. So many people say, “not much else these days, only family”. From here we ask consumers “how can this Program help your achieve these goals?”

As we work through the training and support sessions we listen to our consumers tell us about their lives. Common themes emerge:

  • the many losses people experienced in their lives as they grow older – loss of position and identity due to retirement, loss of income, loss of physical appearance and capacity, and often a deterioration in short term memory;
  • loss of the family home;
  • many of these factors contributing to a perceived reduced status.

The world of technology seemed alien to many of these older citizens, and beyond their capacity to learn, despite the importance in the lives of their family.

This presentation will showcase the significant positive improvement in Health and Wellbeing – most significantly, reduction in social isolation and expressed sadness by re-connecting clients with their extended families, friends and or their community.

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